• Close

    Your Basket

    • No items currently in your cart
    Discounts applied at checkout.

    BASKET TOTAL: $0.00

    View Basket
  • Close

    Login

    To access your account, please enter your e-mail address and password below.

    Remember Me
    Create Account Forgot Password
Sophie's Shoppe

FAQ’S

If you have any questions, please don’t hesitate to contact us:

General: info@sophiesshoppe.com

Tamara: tamara@sophiesshoppe.com

Veronica: veronica@sophiesshoppe.com

Laura Kate: laurakate@sophiesshoppe.com

Phone: 423-756-8711

 

PRODUCTS

+I saw an item in your shop but I don’t see it online, how can I purchase?

Give us a call or send us an email. We’ll walk you through purchasing and then will pack it up and send it to you!

 

+I have a specific question about a product, how can I get more information?

Send us an email and we can answer anything you need to know.

 

+Are all of your items sold online?

Many of our items are sold in our local shop and online but we do have some items that are exclusive to the shop and exclusive online. If you see an item on our Social Media that you would like to purchase but can’t find it online, call us or shoot us an email and we will be happy to send it out to you.

 

+I love your art but I need a different size…don’t want it framed…want to see more work by this artist…etc?

Send us an email and we will be happy to customize your art order.

 

EMAIL LIST SUBSCRIPTION

+How do I change my e-mail address so I don’t miss any of your emails?

Sign in to your account and make the change there, or if you don’t feel up to that just send us an email and we can change it for you.

 

SHOPPING ONLINE

+Do I need to create an account to shop online?

You can browse our website without ever signing in. Once you are ready to make a purchase you will be walked through the steps to make an account. It’s an easy process and convenient to sign in and find out any details of previous orders.

 

CREDITS + PAYMENTS

+Can I use my store credit/gift certificate that I received in your shop to buy something online?

Send us an email and we can send a code for you to use your store credit online.

 

+Which credit cards do you accept?

Visa, MC, Discover and AMEX.

 

+How is tax charged on my order?

If you are a resident of TN you are charge sales tax of 9.25%. For any items that are shipped to locations outside of TN, tax is not added on.

 

GIFT WRAPPING

+My purchase is a gift, do you gift wrap?

Yes! Send us an email and let us know your purchase is a gift. We will gladly wrap it up for you!

Thank You

Your email has been sent to us regarding this product. We'll let you know as soon as we get it in!

Back to Top